Support / 02

Docs &
Answers.

Connection & Access

SSH Command Line

Once your node is activated, copy the root key from the console and run ssh root@your-IP to connect.

VNC Desktop

Launch browser VNC from the console with one click — no client needed. Full macOS desktop, remote.

Billing & Renewal

Servicedoes not auto-renew. An email reminder is sent before expiry. Renew manually in the console under "Orders". After expiry, the device enters a 7-day data retention period.

FAQ

Still stuck?

Submit a ticket,get human help.